CASE STUDY
Leadership Accountability:
Large commercial organisation. Business issue emerged that featured in national and international media. Review of issue highlighted gaps in accountability across all management grades.
Key Actions:
- External market analysis and research to determine best in class / best practice
- Review and test for suitability, feasibility and fit with organisation
- Series of senior Management Team meetings across each of the organisations Divisions
- Engagement with high performing individuals across all management grades seeking input to and feedback on the process
- Creation of an Accountability Framework capturing all management grades in the organisation
- Implementation across the Group
Key Outcomes:
- Entire process completed and implemented within 9months
- Accountability Framework approach subsequently adapted for and shaped the development of a new Role Profile structure in the business